Privacy Policy

Our Details

This website is owned and operated by Waste Management Solutions NE LTD.

Data Controller (referred to as “we”, “us”, or “our”):
Waste Management Solutions NE

Registered / Principal Address:
6 Dorset Avenue, South Shields, Tyne & Wear, Ne34, 7ja

Contact Details:

  • Via our website contact form
  • By phone: 0786 8666 337
  • By email: info@wastemanagementsolutionsne.co.uk

Introduction

Waste Management Solutions NE is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard any personal information you provide when using our website.

If we ask you to provide information by which you can be identified, you can be assured it will only be used in accordance with this policy. We may update this policy from time to time, so please review this page periodically.

Information We Collect

We may collect and process the following information:

  • Name
  • Contact details, including phone number and email address
  • Location information such as postcode
  • Information provided through enquiry or booking forms
  • Any other information relevant to customer enquiries, surveys, or service requests

For details about cookies, please see the How We Use Cookies section below.

How We Use Your Information

We collect this information to understand your needs and provide our services effectively, including:

  • Responding to enquiries and service requests
  • Internal record keeping
  • Improving our services and website
  • Contacting you regarding your enquiry or booking
  • Sending service-related updates or promotional information (only where permitted by law)
  • Customising our website content based on user behaviour and preferences

Legal Basis for Processing

We process personal data under the following legal bases:

  • Your consent
  • Performance of a contract or service
  • Compliance with legal obligations
  • Legitimate business interests

Security

We are committed to ensuring your personal information is secure. We have appropriate physical, electronic, and managerial safeguards in place to prevent unauthorised access, disclosure, or misuse of the information we collect online.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third parties where necessary to provide our services (for example, disposal partners or contractors), and only where legally permitted.

Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

We aim to respond to all valid requests within one month.

Children’s Information

Our services and website are not intended for children, and we do not knowingly collect personal data from children.

How We Use Cookies

Our website uses cookies to improve user experience and analyse website performance.

Cookies help us understand how visitors use our site so we can improve functionality and content. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Google Analytics

We use Google Analytics to monitor and analyse website usage. Google Analytics uses cookies to collect standard internet log information and visitor behaviour data in an anonymous form.

Google’s privacy policy can be viewed here:
https://www.google.com/policies/privacy/

Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we do not have control over those websites and are not responsible for their privacy practices. Please review the privacy policy of any external site you visit.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us via our website or the contact details listed above.